Our Business/Enterprise mails can be configured on various email clients such as Outlook, Outlook Express, Thunderbird, Windows Mail, Windows Live Mail, Apple Mail etc.
The mail clients listed below contain instructions on how to setup your mail account for the mail clients specified.
Microsoft Outlook 2007
Microsoft Outlook 2010
Microsoft Outlook 2013
Outlook Express
Mozilla ThunderBird
Windows Live Mail
Apple Mail 3.6 (Leopard)
Apple Mail 4.0
Apple Mail 8.0 onwards
Configure Your Email Account In Microsoft Outlook 2007
In order to send and receive email using Microsoft Outlook 2007, you need to setup your account as described below -
Start Microsoft Outlook 2007. Click the Tools menu and select Account Settings...
On the E-mail tab, click New...
Fill in all necessary fields to include the following information:
Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
E-mail Address: Enter your full email address (user@yourdomainname.co.bw).
Password: Enter your email password.
Manually configure server settings or additional server types: Select this check box and click Next.
On the prompt to Choose E-mail Service, select Internet E-mail to connect to your POP, IMAP, or HTTP server to send and receive e-mail messages. Click Next.
In the Internet E-mail Settings dialog, verify your User Information and enter the following additional details:
Server Information
Account Type: Select POP3 or IMAP
Incoming & Outgoing mail server: You can obtain this information from your Hosting Management Dashboard interface i.e. Portal Home>>Client Area>>My Products & Services>>Product Details. To access your Webmail interface, you can use the URL of the form http://webmail.yourdomainname.co.bw. Here, you would need to login with your email address and the corresponding password
Logon Information
User Name: Enter your full username (same as your email address)
Password: Enter your email password
Require logon using Secure Password Authentication (SPA): Leave this option unchecked.
Click More Settings... and select Outgoing Server
Check the box next to My outgoing server (SMTP) requires authentication and ensure that the option Use same settings as my incoming mail server is selected.
Click OK and then Next
IMPORTANT
Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. Many ISPs block port 25 in order to minimize the amount of spam sent using their network. If you are facing issues sending mails using the default port 25, you can confirm with your ISP whether port 25 is indeed blocked by them.
To circumvent this, you can use an alternate port 587 for sending mails if port 25 is blocked. Here's how:
a) In the Tools menu select Options -> Mail Setup and click Email Accounts
b) Select your account and click Change above the list of accounts
c) Click More Settings and then the Advanced tab
d) In the Outgoing server(SMTP) field replace the default port number 25 with the alternate port number 587
e) Click Ok -> Next -> Finish -> Close and then Ok to save the changes
ANNOUNCEMENT
SSL/TLS option has been enabled on our servers. The SSL/TLS option will run on the default ports. That means, you do not need to change the port numbers for the SSL/TLS option to work.
Steps to configure TLS/SSL in Outlook 2007
a) Start the Microsoft Outlook program
b) Select the account to change. Highlight your e-mail account, then click Change to open the settings window. (Do not click Repair.)
c) Open the Advanced settings tab. Click the More Settings button, then choose the Advanced tab.
d) In the Advanced tab:
First, check the box marked This server requires an encrypted connection (SSL)
Make sure that the Incoming server (POP/IMAP) port number is 995/993
In the Use the following type of encrypted connection list, choose TLS
Make sure that the Outgoing server (SMTP) port number is 25/587
e) Click OK to close the "Internet E-mail Settings" window. Thats it, your account has been setup! When you click on Send/Receive, all your email will be downloaded by Outlook 2007.
Configure Your Email Account in Microsoft Outlook 2010
1.) Click on the File tab, select Info, and then click on the Account Settings button and select Account Settings.
2.) Click on New to add your Hover email address.
Outlook 2003: Select POP3 and click Next.
3.) Check the box for "Manually configure server settings or additional server types" & then click Next.
4.) Put the bullet next to "Internet E-mail" then click Next.
5.) Type in Your Name/E-mail Address, Incoming/Outgoing mail servers, User Name/Password
& then click More Settings.
***For POP configuration
Account Type: POP
Incoming Mail Server: pop.your-domain-name (eg: pop.demomonkey.org.bw)
Outgoing Mail Server: smtp.your-domain-name (eg: smtp.demomonkey.org.bw)
***For IMAP configuration,
Account Type: IMAP
Incoming Mail Server: imap.your-domain-name (eg: imap.demomonkey.org.bw)
Outgoing Mail Server: smtp.your-domain-name (eg: smtp.demomonkey.org.bw)
6.) On the Outgoing Server tab put a check mark next to "My outgoing server (SMTP) requires authentication" & then put the bullet next to "Use same settings as my incoming mail server".
7.) On the Advanced tab change the Outgoing server (SMTP) port to 587, change the encrypted connection to None & then click OK.
Tick on Leave a copy of messages on server as per your preference.
***For POP configuration,
Incoming (POP) Server Port Number: 110
Outgoing (SMTP) Server Port Number: 587
***For IMAP configuration,
Incoming (IMAP) Server Port Number: 143
Outgoing (SMTP) Server Port Number: 587
8.) Click on Test Account Settings to test the configuration
Click Next.
9.) Click Finish.
10.) Click Close.
11.) Click Send/Receive to get your mail.
You have successfully configured your Email Address to your Email Client ‘Outlook Express’
You can try sending a Test Email and Test the Accounts Settings.
